Refund Policy

At Husn e Rang, we aim to ensure your complete satisfaction with every purchase. If for any reason you are not fully happy with your order, our refund policy makes the process simple and transparent.

1. Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

  • Time Frame: You must request a refund within 30 days of receiving your order.

  • Condition of Items: Items must be:

    • Unused and unworn

    • In their original packaging

    • With all original tags attached

2. Non-Eligible Items

The following items are not eligible for refunds:

  • Products marked as "final sale"

  • Customized or personalized items

  • Items that have been used, worn, or washed

3. How to Request a Refund

3.1 Contact Customer Service

Reach out to our support team via:

3.2 Provide Required Information

When requesting a refund, please include:

  • Your order number

  • A brief reason for the refund request

  • Photos of the item(s) if applicable (especially for damaged or defective products)

3.3 Return Instructions

Once your refund request is approved, we will provide detailed return instructions, which may include a return shipping label or designated return address.

4. Return Shipping Costs

  • Defective or Damaged Items: We will cover the return shipping costs.

  • Other Returns: If returning for any reason other than damage or defect, you will be responsible for return shipping charges.

5. Processing Your Refund

5.1 Refund Time Frame

After receiving and inspecting the returned items, your refund will be processed within 7–10 business days via the original payment method.

5.2 Refund Notification

You will receive a confirmation email once the refund has been issued. Please note that bank or payment provider processing times may vary.

6. Exchanges

If you wish to exchange an item instead of receiving a refund, please mention this when contacting customer service. Our exchange policy follows the same time frame and item condition requirements as our refund policy.

7. Contact Us

If you have any questions regarding our refund policy, feel free to contact us: