Privacy Policy

At Husn e Rang, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our online store and make a purchase.

1. Information We Collect

When you visit our website, we may collect the following types of information:

1.1 Personal Information

  • Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Payment Information (credit/debit card details or bank information, where applicable)

1.2 Non-Personal Information

  • Browser Type

  • IP Address

  • Geolocation Data

  • Pages Visited on Our Site

  • Time and Date of Visit

2. How We Use Your Information

Husn e Rang may use the information we collect for purposes including:

  • To process your orders: We use your personal information to fulfill orders, manage payments, and deliver products.

  • To communicate with you: We may contact you via email or phone regarding order status, promotions, or customer service inquiries.

  • To improve our services: Your feedback helps us enhance our website, products, and shopping experience.

  • To comply with legal obligations: We may use your information to comply with applicable laws and regulations.

3. Information Sharing and Disclosure

Husn e Rang does not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate our website and business (e.g., shipping providers, payment processors).

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests from public authorities.

4. Data Security

We implement strict security measures to protect your personal information. Your data is stored behind secure networks and is only accessible by authorized individuals who are required to keep the information confidential.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to any inaccurate information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

6. Shipping Information

We ship orders across Pakistan and internationally. The estimated shipping time within Pakistan is 5 working days.

7. Refund and Return Policy

7.1 Refund Policy

You may request a refund within 30 days of receiving your order. Please refer to our detailed refund process available on our website.

7.2 Return/Exchange Policy

We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging with tags attached.

8. Payment Methods

We accept the following payment methods:

  • Cash on Delivery (COD)

  • Bank Transfer

9. Changes to This Privacy Policy

Husn e Rang reserves the right to update this Privacy Policy at any time. We will notify customers of significant changes by email or through a notice on our website.

10. Contact Us

If you have any questions regarding this Privacy Policy or your dealings with Husn e Rang, please contact us:

📞 Phone/WhatsApp: +966 53 541 6569
📧 Email: husnerangcloset@gmail.com

Thank you for choosing Husn e Rang for your women’s clothing needs! Your privacy is important to us, and we appreciate your trust.